the fine print…
Here at Ultimate Dog Gear, we believe we have found the best products for you and your dogs, but if, for any reason you are not 100% satisfied with your product(s), please contact us within thirty (30) days of purchasing.
If you have simply changed your mind, products can be returned to us for a full refund, however they must be in the original condition, with all of the parts, packaging, boxes, accessories and manuals where relevant.
The buyer is responsible for return shipping.
For any defective products, we will endeavour to replace the item, however it must be returned to us so we can verify and investigate the defect.
We reserve the right to offer a full refund if the replacement product is no longer available.